Nos prestations


Dial 118 for the firefighters


What to do if there’s a fire

  1. Contact firefighting services at 118 or press the emergency fire button. Make sure you give the following information to the operator:
    • Your name and number
    • The events that have taken place (objects on fire, pollution, etc.)
    • The exact location of the incident (complete address, how to access the location)
    • Any other important information (actions that have been taken, useful information for firefighers etc.)
  2. Take action
    • Rescuing people is the number one priority
    • If possible, start trying to put out the fire
    • Where applicable, listen to the instructions of the head of security
  3. Be there to meet rescue services and guide them to the correct location

Basic guidelines in the event of a fire