Nos prestations

First aid

Dial 144 for medical emergency services

For serious cases, or if you’re unsure about the state of the person who is injured or unwell, call 144 right away. The operator will decide whether or not the person needs to go to the hospital and will send for an ambulance if necessary. Next, you should inform the University’s internal security services by dialing 1222.

For less serious cases such as minor cuts, bruises, sprains, nausea, vomiting and discomfort, accompany the person to the nearest first aid kit or nurse’s office. You can also call 1222 for help.

Whether it’s a serious or minor incident, make sure you know what steps you need to take and  report the incident using our online form.

Poison information centre

What to do if you come into contact with blood or other biological fluids


Nurse’s offices and first aid kits available in each building

Various types of first aid are at your disposal in all the university buildings, depending on the particular risks associated with each location. Staff members have been given first-aid training.

Please note that the clerks and first aid staff cannot administer any medication – not even aspirin – due to safety concerns (allergies).

  • Sciences
    • The buildings in the Arve area are associated with particular risks due to the numerous labs that are stocked up with all sorts of chemical products. The nurse’s office is located on the ground floor of the Sciences III building. Women who are pregnant or breastfeeding, and anyone who is feeling unwell, are also welcome to use the nurse’s office. First-aid kits are located in the Physics, Maraîchers and S.I.P. buildings.
    • Contact first-aid staff: press the green button on the phone beside the nurse’s office. Within a few minutes, someone will be there to assist you.
  • Centre médical universitaire (University medical centre)
    • A first-aid kit is available at the clerk’s office to treat minor injuries. The nurse’s office can be used as a resting area for anyone who is feeling unwell and for women who are pregnant or breastfeeding. Contact the clerks to access the nurse’s office, or first-aid staff if you need medical assistance.
    • Contact first-aid staff
  • Uni-Mail
    • While there may not be any science or medical labs in this building, there are often minor emergencies (students fainting during exam sessions or people falling down stairs, for example). The nurse’s office is located on the 3rd floor of Uni Mail, in office 3214.
      Building plan
    • The nurse’s office is equipped with a bed and first-aid kit, but there is no permanent medical staff on duty. To contact first-aid staff, press the green button on the phone beside the nurse’s office. Within a few minutes, someone will be there to assist you.
    • The nurse’s office is also available for women who are breastfeeding. Ask the clerks for a key to the room.
    • The clerk’s office is also equipped with a little first-aid kit containing disinfectants and band-aids.
  • Uni Bastions
    • A nurse’s corner has been set up next to the clerk’s office. If you are feeling unwell, you can lie down for a while in this quiet space. The clerks have first-aid training and access to a first-aid kit.
  • Uni Dufour
    • The clerk’s office has a first-aid kit to treat minor injuries, as well as a little nurse’s office that is equipped with a bed. The clerks have first-aid training.
  • Battelle
    • In building A, next to the clerk’s office, there is a little area set up as a nurse’s office. The clerks have first-aid training and access to a first-aid kit.
  • Other buildings and areas
    • STEPS has equipped all the smaller university buildings and spaces with a mini first-aid kit. Below, you will find a list of all the buildings and spaces along with the names of the people in charge of first aid.
      First-aid kits


What to do in an emergency

Internal guidelines 

More detailed guidelines ( 

Specific topics (Swiss first-aid society)