FAQ - Application to UNIGE

IMPORTANT - PORTAL UNAVAILABLE ON THURSDAY 7 MARCH, 2024

The Application Portal will be unavailable for maintenance on Thursday, 7 March 2024. Thank you for your understanding!

For the FAQ, please read below.


I have a question !


Have you read the FAQ below?
For all administrative, academic and legislative questions relating to registration, please contact
  • Basic education (Bachelors' / Master's, etc.): the Admissions' Office
  • Continuing education: the people in charge of the program.
 
Have you updated your browser?
If you have a strictly technical question (no connection, bug, link not working, etc.), please write to this address giving as much detail as possible (browser, description, screenshots, contact details).

Technical questions


Portal only works correctly if you use Firefox.

For your own security, always use the latest browser version and install the available security updates.

Tips

  • We recommend that you activate the Enable Automatic Updates function to your browser.
  • If your are unable to install the latest version of your browser on your device, we recommend installing and using the latest browser version of Firefox or Chrome.
  • Please use an operating system for which security updates are still provided (for instance, Windows 7 no longer receives updates.)

After updating your browser, if the problem persists, contact our support group at this address, giving as much detail as possible about the points causing the problem.

Specify the points requested in the form.

It is probably due to the version of your navigator. Please update the version of your navigator and try again. (Cf. Technical questions)

Click here: https://eduid.ch/web/change-account-data and log into your SWITCH account.

For more information about your SWITCH account, visit the SWITCH FAQ.

Before submitting your application


Your SIUS/registration number can be found on your student card (multiservice card) or on your transcripts. Otherwise, please provide your AVS number, which can be found on your health insurance card. If you do not have an AVS number, please contact the Admissions' Office, attaching a proff of identity (ex. ID, passport) and specifying your personal email address.

It is not possible to use a maiden name or middle name in the application process. However, if you are admitted to the program, il will then be possible to request the use of a preferred first name, last name or gender.

Yes, you can start an application without submitting it immediately. Once created, the application is saved as a draft. In order to submit your application, you will need to complete it and then submit it by the deadline.

Documents must be in PDF or JPG format except the photo, which must be in JPG format only; each document must not exceed 2 MB.

Only one document (which can contain several pages) can be uploaded per requested document. If necessary, compile several documents into a single PDF file for uploading.

You can also compress your file using a PDF editor. You could try to use this website to compress your files: https://www.ilovepdf.com/compress_pdf

In some cases, the system identifies that the PDF is corrupt.
To standardise the file, we recommend the following procedure:
https://inscription.unige.ch/en-US/help-pdf

  1. Select a file in any application that prints and open it.
     
  2. Choose “File” > “Print”.
     
  3. Choose “Microsoft print to PDF” from the list of printers in the print dialog box (or any other PDF printer installed on your computer).
     
  4. Click "Print" to use the PDF printer.
     
  5. Click “OK” and enter a new file name for your PDF. Save to your desired location.

Print screen print pdf.png

You can do that for your different PDF then try to reupload them.
That should solve any corrupted data.

Instead, upload a document in PDF format that briefly describes your situation.

Please check the application status column on the home page. The status is probably "Not submitted: deadline passed" in which case it is no longer possible to submit your application.

The conditions for paying the fee are described in the "Payment of fees" step.

If you have any other questions,  please contact :
  • Basic education (Bachelors' / Master's, etc.) : the Admissions' Office
  • Continuing education : the people in charge of the program.

After submitting the application


On the homepage, the status of each application indicates its processing status. If any action is required on your part, you will be notified by email. Each application is analyzed individually, at its own pace.

No, once an application has been submitted, it is no longer possible to modify the data or change a document. For any necessary changes, please contact

  • For basic education (Bachelor's/Master's, etc.): the Admissions' Office.
  • For continuing education: the people in charge of the program

Once you have submitted an application, it is no longer possible to change your personal and additional information. For any changes, please contact :

  • For basic education (Bachelor's/Master's, etc.): the Admissions' Office.
  • For continuing education: the people in charge of the program

Please log in to the Portal and go to the "Additional document required" menu: any additional document to be provided is indicated there.

The status remains at "Additional information to provide" until your file is processed by a person in charge of the program. Once your file is in process, your application status will be updated.

It is likely that the deadline for uploading the document has passed. Click on the small chevron (down arrow at the end of the application line) and read the text that appears.

For basic education (Bachelors', Master's, etc.), the time taken to process an application depends mostly on when it was submitted. If you wait until the last day, it may take several months for your application to be processed. We encourage you to submit it as soon as possible.

For continuing education, the length of time it takes to process an application depends on the program. Please contact the person responsible for the program directly.

It is not possible to withdraw your application through the Portal.

Please contact :

  • For basic education (Bachelor's/Master's, etc.): the Admissions' Office.
  • For continuing education: the people in charge of the program

If you receive a positive decision, the University of Geneva will ask you to "accept the offer of admission" within a specific deadline. This action will confirm your interest in starting the program the targeted semester.

The offer must be accepted within the deadline even if you are not able to lift all the possible reservations indicated (eg success of the degree in progress) at the fixed deadline.

If you do not accept the offer within the deadline, it will no longer be possible to start your studies that semester. You will need to apply again for next semester.

[For applications for the Spring Semester 2024 only]

Only one offer can be accepted. However, you can change your mind and accept another offer until the set deadline. After this period, it is the last accepted offer that will be retained, without the possibility of changing afterwards.

Exceptionally and with the agreement of the faculties or programs concerned, it is possible to follow two courses in parallel. In this case, please accept the offer that is most important to you. At the same time and as soon as possible, contact the academic advisor for each of the targeted programs to discuss with him/her the possibility of following another program at the same time. If accepted, you will be registered manually in the other program.

[For applications for the Spring Semester 2024 only]

If you have any other questions,  please contact:
  • Basic education (Bachelors' / Master's, etc.): the Admissions' Office
  • Continuing education: the people in charge of the program.