Short course Patient Safety in Humanitarian Crises: Addressing Healthcare-Related Incidents 2023

This course supports healthcare professionals operating in low- and middle-income countries in managing healthcare incidents. It provides a solid understanding of the key concepts, strategies, and tools necessary to reduce and prevent risks, mistakes, and harm to patients during healthcare delivery.



13 November 2023 - 24 November 2023
2 ECTS credits
50 Teaching hours




Distance learning



Registration deadline

29 October 2023


CHF 1,700.-


  • Define what are the key concepts related to Quality of care
  • Identify and analyse a patient safety incident
  • Implement “best practice” tools to prevent a recurrence of the incident
  • Create a safety culture and team in your work environment


Professionals in the humanitarian, development or social sector looking to develop their competencies in patient safety management: professionals from any other sectors (private, academic, etc) who wish to increase their understanding of the challenges associated with managing patient safety in a humanitarian setting


  • Key concept of Quality of Care
  • Transformative concepts of effectiveness and safety
  • Challenges in humanitarian settings
  • Healthcare related incident analysis following the “London protocol”
  • Communication and patient incident disclosure
  • Second victim and regrets management
  • Just culture
  • Safety culture
  • Team building and communication: SBAR, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)


Prof. Karl BLANCHET, Geneva Centre of Humanitarian Studies, a joint Centre of the University of Geneva and the Graduate Institute of International and Development Studies (IHEID), Geneva


Aimad OURAHMOUNE, University of Geneva

Admission criteria

  • A university qualification (Bachelor’s degree or equivalent)
  • At least three years of relevant professional experience
  • Speaking command of English
  • A strong motivation to work in the humanitarian sector

Application File

  • Copy of identity document or passport
  • Passport photo (.jpg format)
  • Curriculum vitae
  • Cover letter (explaining what is the reason why you apply for this course and how will the acquired skills help you in your career)
  • Copy of the highest educational qualification obtained
  • Copy of work certificate or official document of the current job position
  • Proof of English language level
  • Employer’s funding agreement, if applicable
  • Employer's letter of support (recommended)
  • Scholarship application form (if applicable). Please refer to

More information about the application process is available on our application page.

Cancellation Policy

Please check our cancellation policy on