Overview

Objectives

  • Define what are the key concepts related to Quality of care
  • Identify and analyse a patient safety incident
  • Implement “best practice” tools to prevent a recurrence of the incident
  • Create a safety culture and team in your work environment

Audience

Professionals in the humanitarian, development or social sector looking to develop their competencies in patient safety management: professionals from any other sectors (private, academic, etc) who wish to increase their understanding of the challenges associated with managing patient safety in a humanitarian setting

Programme

  • Key concept of Quality of Care
  • Transformative concepts of effectiveness and safety
  • Challenges in humanitarian settings
  • Healthcare related incident analysis following the “London protocol”
  • Communication and patient incident disclosure
  • Second victim and regrets management
  • Just culture
  • Safety culture
  • Team building and communication: SBAR, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)

Registration

Registration deadline

22 November 2024

Fees:

Total fees: CHF 1’700.-
Deposit: (upon acceptance of admission): CHF 400.-

Admission criteria

  • A university qualification (Bachelor’s degree or equivalent)
  • At least three years of relevant professional experience
  • Speaking command of English
  • A strong motivation to work in the humanitarian sector

Application File

  • Copy of identity document or passport
  • Passport photo (.jpg format)
  • Curriculum vitae
  • Cover letter (explaining what is the reason why you apply for this course and how will the acquired skills help you in your career)
  • Copy of the highest educational qualification obtained
  • Copy of work certificate or official document of the current job position
  • Proof of English language level
  • Employer’s funding agreement, if applicable
  • Employer's letter of support (recommended)
  • Scholarship application form (if applicable). Please refer to https://humanitarianstudies.ch/scholarships-executive-short-courses/

More information about the application process is available on our application page.

Cancellation Policy

Please check our cancellation policy on humanitarianstudies.ch/application.

Curriculum

Period

2 December 2024 - 13 December 2024

Credits

2 ECTS credits

Teaching hours

50 teaching hours

Director(s)

Prof. Karl BLANCHET, Geneva Centre of Humanitarian Studies, a joint Centre of the University of Geneva and the Graduate Institute of International and Development Studies (IHEID), Geneva

Coordinator(s)

Aimad OURAHMOUNE, University of Geneva

Contribution to the Sustainable Development Goals