Patient Safety in Humanitarian Crises: Addressing Healthcare-Related Incidents

• Define what are the key concepts related to Quality of care
• Identify and analyse a patient safety incident
• Implement “best practice” tools to prevent a recurrence of the incident
• Create a safety culture and team in your work environment

• Key concept of Quality of Care
• Transformative concepts of effectiveness and safety
• Challenges in humanitarian settings
• Healthcare related incident analysis following the “London protocol”
• Communication and patient incident disclosure
• Second victim and regrets management
• Just culture
• Safety culture
• Team building and communication: SBAR, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)

• Full price: CHF 1’700 
• Partner rate (MSF, ICRC): CHF 1’360 (20% discount) 
• Special Rate: CHF 850. Available exclusively to nationals or staff from local/national NGOs, CBOs, government, INGOs, or IOs in low/middle-income countries (OECD DAC list) with salaries aligned to local living costs. Proof required.
• Application form for partial tuition waivers

• A Bachelor’s degree or equivalent from a Swiss or foreign university
• At least three years of relevant professional experience
• Excellent command of English*

*Documents and language requirements for Executive Short Courses

• CV (Resume)
• Cover letter (explaining what is the reason why you apply for this course and how will the acquired skills help you in your career)
• Employer’s funding agreement, if applicable
• Partial tuition fee waiver form, if applicable
• Highest educational qualification obtained
• Work certificate or official document of your current job position
• Proof of English language competence to be dated less than 2 years (see details below)
• Portrait photo (ID format)
• Scanned copy of the passport

More information about the application process is available on our admissions page.

Please consult our cancellation policy.