Patient Safety in Humanitarian Crises: Addressing Healthcare-Related Incidents

• Define what are the key concepts related to Quality of care
• Identify and analyse a patient safety incident
• Implement “best practice” tools to prevent a recurrence of the incident
• Create a safety culture and team in your work environment

• Key concept of Quality of Care
• Transformative concepts of effectiveness and safety
• Challenges in humanitarian settings
• Healthcare related incident analysis following the “London protocol”
• Communication and patient incident disclosure
• Second victim and regrets management
• Just culture
• Safety culture
• Team building and communication: SBAR, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)

Total fees: CHF 1’700.-
Deposit: (upon acceptance of admission): CHF 400.-

• A university qualification (Bachelor’s degree or equivalent)
• At least three years of relevant professional experience
• Speaking command of English
• A strong motivation to work in the humanitarian sector

• Copy of identity document or passport
• Passport photo (.jpg format)
• Curriculum vitae
• Cover letter (explaining what is the reason why you apply for this course and how will the acquired skills help you in your career)
• Copy of the highest educational qualification obtained
• Copy of work certificate or official document of the current job position
• Proof of English language level
• Employer’s funding agreement, if applicable
• Employer's letter of support (recommended)
• Scholarship application form (if applicable). Please refer to https://humanitarianstudies.ch/scholarships-executive-short-courses/

More information about the application process is available on our application page.

Please check our cancellation policy on humanitarianstudies.ch/application.