Bills are generating automatically .... UNDER CONSTRUCTION....


  • Example 1:

I booked 2 hours (120 min), but I did not use my session. My session will be fully charged as fees.

exemple facture FAQ Biling Q0.jpg

  • Example 2:
I booked a confocal microscope 3 hours from 13.00 pm but I did not use my session (first line, session 2611). At 14.21, somebody else use a
part of my session (second line, session 2624). The first non-used minutes (81 min or 1hr 21 min.) will be fully charged as fees for me and
the second user will pay only what he used (100 min).


exemple facture FAQ Q1b.jpg




  • You are charged for each minute used.


exemple facture FAQ Biling Q2 new.jpg



  • I will pay my booking plus the extra-time I used.
The example below combines several scenarios: A session was booked  2 hours from 13.00 pm. Unfortunatly the user started his/her session 14 minutes late (time used/duration: 106minutes) (Line 1, session 182). This user decided to extend his session of 129 minutes (not booked): he is charged for each minute used after his/her booked time-slots (13.00-15.00 pm) (Line 2, session 464).
exemple facture FAQ billing Q3.jpg


  • I will pay my booking and not the minutes used.


exemple FAQ billing Q2.jpg





  • Example 1:
The mention "cancelled too late" will appear on the bill. In this example, the user booked a PC workstation 1 hour from 15:00 pm. At 15:13 pm, the user cancelled his/her session but the cancellation was taken into account at 15:15 (time-slots of 15 minutes in this specific case). This user was fully charged for the first 15 minutes and charged at 50% for the remaining 45 minutes .

exemple facture FAQ biling Q5.jpg

  • Example 2:
In addition to the mention "cancelled too late"  a second mention untitled "Partial cancellation fee" can also appear on the bill when a second user uses a part of the cancelled time-slots (deduced to the bill of the first user).

exemple facture FAQ biling Q6.jpg


Important: all these simple scenarios shown above can be combined together (one scenario will correspond to one line on the e-invoice).