Advanced Course on AI-Enhanced Negotiation in Health Emergencies
This course is designed for field practitioners managing health and humanitarian crises, including conflicts, pandemics, climate disasters, and migration surges. In high-stakes environments, careful negotiation planning is essential.
Participants will gain key tools to structure and navigate negotiations in complex settings. They will also learn to design and optimize an AI assistant using ChatGPT to support negotiation planning. This includes analysing environments, assessing party positions, creating scenarios, and managing risks.
By leveraging AI-driven tools and negotiation strategies, practitioners can improve decision-making, build trust, and manage adversarial relationships. As crises become more frequent and intense, AI integration will be vital for shaping emergency responses.
To maximize their AI assistant’s effectiveness, participants are advised to subscribe to ChatGPT Plus for advanced real-time negotiation support.
At the end of the course, you will be able to:
- Analyse complex political and social environments in times of crisis, utilizing AI-powered tools to analyse complex environments, assess the positions of the parties, mitigate risks, identify patterns among stakeholders and leverage influence more effectively;
- Design a robust plan to set up and facilitate a professional dialogue on high-stake contentious issues and frame this plan in a shared vision;
- Define the conceptual framework of a complex negotiation process based on a thorough analysis of the environment, the stakeholders involved, their respective positions, interests and motives;
- Draw from the experience of field practitioners in the planning and undertaking of complex negotiation processes.
Around 40 hours of work, including:
- 8 hours of asynchronous online modules focused on essential negotiation tools and crafting an AI Assistant
- 20 hours of live online sessions
- 12 hours of self-paced work
- A final reflective analysis to be submitted within two weeks after the course ends
The course is structured as such:
- Asynchronous online modules:
- Introduction to the “Essentials of Frontline Negotiation” & “Crafting of an AI Assistant”
- Acquisition of basic tools to plan negotiation in a systematic manner
- Technical briefing on how to craft and manage an AI Assistant
- Online synchronous sessions (daily from 14:00 to 18:00 Amman Time)
- Application of advanced tools and methods to plan a negotiation in a complex environment
- Case-based exercises and simulations are designed to ensure the acquisition of tactical knowledge to navigate complex negotiations
- Current challenges and dilemmas of frontline negotiation with the support of seasoned practitioners
- Post-course assignment
- A reflective analysis to be submitted within two weeks after the course ends
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Health and humanitarian professionals in the Middle East, especially those working in crisis-prone environments
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Staff from non-governmental organisations (NGOs)
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Staff from ministries of Health and related government officials in the region
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Graduate students in humanitarian health and social affairs with a focus on the Middle East
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Professional networks and associations related to health and humanitarian work in the region
